New writing on capacity and operations Read the blog
Services

Three ways to
share the load.

From seeing clearly what needs to change, to coordinating the work, to holding the whole operation — each level takes more off your desk without taking the business out of your hands.

Our services

Start where the weight is.

Most engagements begin with an assessment and move up as the operation grows. You can also start at any level — what matters is matching the support to what you're actually carrying.

01

Capacity Assessment

You know something isn't working. This tells you what — and what to do about it.

A focused assessment of the bottlenecks, ownership gaps, decision patterns, and operational strain holding the business back. You leave with a clear picture of what needs to change and a practical path forward.

Investment

$1,500
one-time package

Right when you need a diagnosis before committing to anything ongoing.

What this includes

  • Four to six working sessions to map what you’re carrying, what you want to protect, and what you’re building toward
  • A review of each functional area of the business, and where it can improve
  • A roadmap for building founder and team capacity over the next 30, 60, and 90 days

What you gain

  • Language for what has been hard to name
  • Clear sight of where capacity is leaking
  • A decision you can make on evidence instead of instinct
  • A plan you can act on with us or without us
02

Strategic Coordination

You keep decision power. We hold the context, advise on the next move, coordinate the people doing the work, and keep execution moving.

Fractional Chief of Staff support for founder-led businesses working with contractors, staff, or a small distributed team.

Investment

From $3,500
/month

Right when the work has outgrown what one person can track.

What this includes

  • Weekly meetings
  • Coordination of contractors, staff, and vendors against agreed priorities
  • Documentation of the systems and processes the team runs on
  • Counsel on the next decision, before you have to make it alone
  • Availability between sessions when something needs a second read

What you gain

  • Fewer things running only because you remembered them
  • A team that knows what is next without asking you
  • Context held somewhere other than your head
  • Room to work on the business rather than inside it
03

Strategic Operations

The whole operation needs holding — and you want it off your desk.

Fractional COO leadership for the priorities, people, operating rhythm, and infrastructure that keep the business moving without everything coming back to you.

Investment

From $7,000
/month

Right when the operation needs an owner who is not you.

What this includes

  • Everything in Strategic Coordination
  • Ownership of the operating rhythm — priorities, check-ins, follow-through
  • Direct management of contractors and staff
  • Documented SOPs and embedded team and client support

What you gain

  • An operation that runs without routing through you
  • A leadership peer accountable for outcomes, not tasks
  • Growth that does not scale your workload with it
  • Attention back for the work only you can do

Who we work with

Organizations building something that answers a real need.

01

Founder-led businesses

Built by one person with a clear vision, now running on more than one person can hold — multiple offers, several audiences, a team that needs direction.

02

Nonprofits and social enterprises

Real mandates carried by small teams and volunteers, where the vision is larger than the delivery capacity and the founder absorbs the difference.

03

Independent practices and platforms

Coaches, educators, researchers, and creators whose work has grown into a business with revenue streams, commitments, and people depending on it.

Our methodology

The same five steps, at every level.

What changes between engagements is how much we carry, not how we work.

01

Protect — Define what matters.

Clarify what you're building — and what you're unwilling to sacrifice to build it.

02

Observe — See how work really happens.

Capture where your attention, energy, and capacity are actually going.

03

Diagnose — Understand what's limiting growth.

Identify the real constraints preventing the organization from moving forward sustainably.

04

Design — Build capacity intentionally.

Create the people, systems, processes, technology, and operating models the next stage needs.

05

Steward — Grow intentionally.

Balance ambition with organizational health — protecting both the mission and the people behind it.

A tangle of competing demands resolving into a single clear path marked by five waypoints
The method is how the tangle becomes a path.

Where to begin

Start with a conversation.

If you're carrying more than the structure can hold, preparing for growth, or unsure what's actually limiting the business, that's enough to start from.

We'll work out where you are now, what your next stage will demand, and whether we're the right people to help you build it.

Book a conversation Contact us