Take the whole operation
off your desk.
Fractional COO leadership for the priorities, people, operating rhythm and infrastructure that keep the business moving — without everything coming back to you.
Sound familiar?
The operation needs an owner. It can't keep being you.
At a certain size, coordinating isn't enough. Someone has to own the rhythm, manage the people and answer for the outcomes — and right now, that's still you.
- Growth is scaling your workload right along with it
- You manage the team because no one else can
- There’s no operating rhythm — just urgency
- Processes live in people’s heads and leave when they do
- The work only you can do keeps moving to next week
This is the level where we take it on.
How it works
From founder-run to founder-led.
Protect
We define what matters: what you're building and what the operation must never cost you.
Diagnose
We find the real constraints — people, process, technology, rhythm — and what's limiting growth.
Design
We build the operating model the next stage needs: roles, SOPs, check-ins and follow-through.
Steward
We run it. We manage the team, own the outcomes and report back to you on what matters.
The engagement
What’s included, and what changes.
What this includes
- Everything in Strategic Coordination
- Ownership of the operating rhythm — priorities, check-ins, follow-through
- Direct management of contractors and staff
- Documented SOPs and embedded team and client support
What you gain
- An operation that runs without routing through you
- A leadership peer accountable for outcomes, not tasks
- Growth that does not scale your workload with it
- Attention back for the work only you can do
Marcela was the architect who helped us build it. What sets Marcela apart is her rare ability to hold your grandest vision with the same care and reverence that you do, while simultaneously engineering the infrastructure required to actually live it.
Is this right for you?
Matching the support to the weight.
Strategic Operations is right when
A different level may fit better when
Questions
Before you book.
Something we haven’t answered? Ask it in the conversation — that’s what it’s for.
How is this different from Strategic Coordination?
In Strategic Coordination you keep running the operation and we hold the context and coordinate around you. In Strategic Operations we own it: the rhythm, the people and the outcomes.
Will you manage my team directly?
Yes. Direct management of contractors and staff is part of the engagement.
Is this a replacement for a full-time COO?
It's senior operational leadership without a full-time executive hire. For many founder-led businesses, that's the right size for this stage.
What does “from $7,000” depend on?
The size of the team, the number of workstreams and how much of the operation we hold. We agree the scope together before we start.
Other ways to work together
Not quite the right level?
Capacity Diagnostic
You know something isn't working. The Capacity Diagnostic tells you what — and what to do about it. You leave with a clear picture of what needs to change and a 30, 60 and 90-day roadmap you can act on, with us or without us.
See this level 02 · Fractional Chief of StaffStrategic Coordination
You keep decision power. We hold the context, advise on the next move, coordinate the people doing the work, and keep execution moving — so the business stops running at the speed of your attention.
See this levelWhere to begin
Hand over the operation. Keep the vision.
Book a conversation and walk us through how the business runs today. We'll tell you honestly whether it needs an operator — and what the first ninety days would look like.